About Us

Who We Are

Bangkok EAP is provided by experienced counsellors from Bangkok Counselling Service Co., Ltd. (BCS), which is Thailand’s first registered company established in 2008, to provide counselling and psychotherapy to individuals, couples, families, young people, and groups.

Our EAP

Our EAP is tailor-made to suit each organisation’s needs. For counselling and emotional support, we provide face-to-face, Skype, and telephone counselling. We also offer couple counselling, family therapy, and young people’s well-being program. In addition, we support management development through seminars and training events.

EAP for Well-being

Just like how organisations offer heath care benefits for employees to take care of their physical health, our EAP is here to take care of your mental health and well-being. Research shows that EAPs help to enhance the work environment and promote the well-being of everyone involved.

Learn More About The EAP

What is an Employee Assistance Program?

An Employee Assistance Program (EAP) is a work-based mental health and wellbeing support program for employees in managing situations and difficulties that can negatively affect their work or their ability to carry out their duties. Members of the EAP have up to six sessions of counselling designed to identify and assist them in resolving personal and work-related problems. Confidential counselling is available at the company premises at agreed times and at the EAP office by appointment. We also offer online counselling. Members contact the EAP directly on a dedicated phone line where they can arrange to speak with a counsellor to get information and immediate support in times of crisis. All employees and their family / household are members of the EAP and can access it without any cost. The EAP also supports the company as a whole and provides training for managers seminars for staff groups and support at times of crisis.

What are the benefits of the EAP?

By investing in the mental health and wellbeing support for the workforce, the benefits of the EAP are for everyone. The EAP allows the organisation to recognise and support an employee who is late for work because of issues at home. Not only can the employees receive counselling, but they will also feel more supported knowing their family are also able to access counselling and support provided by the EAP. The result of investment in an EAP can be seen in a ROI with an increase in productivity, an increase in the retention of staff, a reduction in absenteeism and presenteeism, and an increase in moral and the general wellbeing of the workforce.

Who are members of the EAP?

The EAP is for all employees of the company at all levels and their household. This includes the employees’ partner or spouse, children and any dependents as well as anyone that lives with the employee as part of their family. As EAP members, employees and their household may use the EAP to help manage issues in their personal lives. Our EAP provides up to 6 sessions of counselling per member per issue per year. If more counselling is needed, the members’ counsellor will refer the them to another service where they can get ongoing support.

When should I seek the EAP?

There are many reasons why people seek support from the EAP. When you are overwhelmed with stress or difficult life events, managing your day-to-day life and responsibilities may become difficult. Our EAP counsellors are here to listen and provide support. Not only do staff receive emotional support for their personal concerns or relationship/family issues, they can also enhance their work performance and management development through EAP training events and seminars.

How can the EAP help me?

As a member of the EAP, you are entitled to 6 sessions of counselling per issue per year. Bangkok EAP provides counselling and therapy to assist you in managing the issues and difficulties you face. By talking to our qualified counsellor, you will have increased self-awareness and understanding of yourself and others. Counselling can also help you in making a decision or finding a solution when you struggle trying to handle the issues on your own. Our counsellers are experienced professionals whose expertise include but not limited to relationship issues, eating habits, trauma, mood concerns, or change and adjustment. We offer individual counselling, couples counselling, family therapy, and young people’s well-being for youth age 11-18 years old. We ensure strict confidentiality in all of our counselling sessions.

Meet Our Team


Don Knox

Reg MBACP (Snr Accred)

Don is a registered senior accredited member of the British Association for Counselling and Psychotherapy (BACP) and is on the UK Register of Counsellors & Psychotherapists. He trained as a Humanistic Counsellor and as a Gestalt Psychotherapist. Don works with a wide variety of issues and specializes in relationship, identity and sexual issues. With a background in youth work he continues to offer counselling to young people especially those with complex issues. He is experienced in working with those with drug and alcohol issues as well as sexual addictions. He is an experienced couple’s therapist.

Chawisa Chartsuwan

MA

Chawisa holds the Masters of Arts degree in Mental Health Counseling and Behavioral Medicine from Boston University School of Medicine and Bachelors of Arts in Psychology, with a minor in Biology, from Clark University. Chawisa is experienced working with adolescents who have self-harm, a mood disorder, experienced a trauma as well as those diagnosed with ADHD or other emotional or behavioral problems. Chawisa provides family therapy as well as individual emotional support and group work to young people in both English and Thai. She utilizes Client Centered and Family Systems theory and practice in her work with clients. She also provides duel English Thai couples counselling.

Dr. Jaruwan Sakulku

DPsych (Clin)

Dr. Jaruwan Sakulku is a licensed clinical psychologist, registered under the division of medical registration, Ministry of Public Health Thailand and a member of the Thai Clinical Psychologist Association. She completed her undergraduate training in Clinical psychology at Kasetsart University in Thailand before moving to Australia to complete her doctoral degree in Clinical Psychology at the University of Tasmania. Dr. Jaruwan has worked with clients from different settings including public health setting, community mental health services, educational setting, pain management unit, and traumatic brain injury research centre.

Chalalai Taesilapasathit

MA

Chalalai is a licensed clinical psychologist, registered under the division of medical registration, Ministry of Public Health Thailand. Chalalai was awarded a Bachelor’s Degree in Clinical psychology and a Master’s Degree in Forensic psychology. She focused on working with trauma, with both adults and children who had experienced abuse, and with those who had emotional and behavioural problems. Chalalai also worked with family issues with a focus on relationship development and attachment between parent and child. Chalalai incorporates techniques and principles of Eye Movement Desensitization and Reprocessing (EMDR), Cognitive Behaviour Therapy (CBT) and Psychodynamic development into her work with clients.

Frequently Asked Questions

What is EAP?

An Employee Assistance Program (EAP) is a work-based mental health and wellbeing support program for employees in managing situations and difficulties that can negatively affect their work or their ability to carry out their duties. Members of the EAP have up to six sessions of counselling designed to identify and assist them in resolving personal and work-related problems. Confidential counselling is available at the company premises at agreed times and at the EAP office by appointment. We also offer online counselling. Members contact the EAP directly on a dedicated phone line where they can arrange to speak with a counsellor to get information and immediate support in times of crisis. All employees and their family / household are members of the EAP and can access it without any cost. The EAP also supports the company as a whole and provides training for managers seminars for staff groups and support at times of crisis.

Why choose Bangkok EAP?

We provide a tailor-made EAP to meet the needs of each organisation. For counselling and emotional support, we provide face-to-face counselling as well as counselling via Skype or telephone. In addition to individual counselling to deal with personal concerns, employees and/or their family members with relationship or parenting concerns can also receive couple counselling or family therapy. If further support is needed, we provide referrals to appropriate professionals. The counselling sessions are strictly confidential and can be arranged via the telephone, email or Line application for easy access. We also support management and skills development through seminars and training events.

What languages are available?

We provide services in Thai and English depending on your preference.

Why should I seek the EAP?

There are many reasons why people seek support from the EAP. When you are overwhelmed with stress or difficult life events, managing your day-to-day life and responsibilities may become difficult. Our EAP counsellors are here to listen and provide support. Not only do staff receive emotional support for their personal concerns or relationship/family issues, they can also enhance their work performance and management development through EAP training events and seminars. If you are an organisation considering to utilise EAP, there are many benefits to learn about. The organisation improves work environment and better job performance from employees with reduced absenteeism and presenteeism. Our EAP program has been proved to enhance employees’ work-related issues and our engagement has increased utilisation.

I’m interested in the EAP. What’s next?

Thank you for your interest. If you are an organisation wanting to enquire or request a quotation, you can give us a call, send us an email, or leave a message on our Contact Us page. If you are an employee in the organisation that is a member of our EAP, you can call us on the EAP phone line, send us an email, leave a message on Contact Us page, or chat with us on Line application to enquire about our support or schedule an appointment.

How can the EAP support me?

As a member of the EAP, you are entitled to 6 sessions of counselling per issue per year. Bangkok EAP provides counselling and therapy to assist you in managing the issues and difficulties you face. By talking to our counsellor, you will have increased self-awareness and understanding of yourself and others.

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